Released: March 2016
Expires: March 2018
Exceptional customer service is essential for gaining new clients and maintaining customer loyalty. It is a key competitive differentiator and a feature prevalent among high-performance laboratories. To assist you and your staff, Mayo Medical Laboratories is pleased to offer two online customer service modules. These modules are a tool to enhance interactions with your clients and build an exceptional customer service experience.
Estimated time to view material is 30 minutes per module
This program is appropriate for everyone in the laboratory, regardless of function or level of experience.
Attendance in this Mayo on-line training does not indicate nor guarantee competence or proficiency in the performance of any procedures that may be discussed or taught in this course.
- For the optimal viewing experience, please use Google Chrome or Mozilla Firefox.
- To play or pause the module, simply click on the video pane.