In July 1987, Mayo Clinic Scottsdale, the second group practice satellite was inaugurated as hundreds looked on.
"As advances in medical technology and specialization continue, physicians must not lose sight of their obligation to provide compassionate and affordable care." This was the message Federal Reserve Board Chairman Paul A. Volcker delivered in his keynote address at the dedication ceremonies for Mayo Clinic Scottsdale.
Several hundred Mayo Clinic personnel and guests attended the ceremony, in addition to hundreds more viewing the affair live via satellite from Mayo Clinic Rochester and Jacksonville.
“The Scottsdale satellite clinic can become an enormously important model for providing compassionate, competent medical care at an affordable cost,” he said. He added that continued advances in medical technology, along with increasingly costly equipment and specialized expertise, pose a threat to “the relationship between doctor and patient, with all that implies for the process of healing and recovery.”
In 1987, the $50-million Scottsdale clinic was staffed by 50 Mayo-trained doctors and 250 paramedical personnel. The clinic was created to serve patients from throughout the Southwest.
“The dilemma is clear,” Volcker, a Mayo Foundation trustee, continued. “How can an institution, or more accurately this group of doctors, operate on the required large scale and at the same time respond to the needs of the individual patient, with understanding, warmth and compassion?”
Volcker said the challenge for Mayo will be to maintain “the human touch—which has been a hallmark of the institution as much as its scientific progress.”
Mayo leadership, he said, must “continue to organize itself in such a way that the highest level of care is combined with efficiency and economy.”