Looking Forward to Leveraging: The Role of the Consumer

The 2015 Leveraging the Laboratory: Linking to Value-based Health Care two-day conference, sponsored by Mayo Medical Laboratories, will examine issues currently facing laboratories and outreach programs. In this video, we examine the evolving role of the consumer. In part 2 of 6, Bobbi Pritt, M.D., Consultant in the Clinical Microbiology Laboratory, continues her interview with Don Flott, Director of Utilization and Integration Services, Mayo Collaborative Services.


Andy Tofilon

Andy Tofilon is a Marketing Segment Manager at Mayo Medical Laboratories. He leads strategies for corporate communications, public relations, and new media innovations. Andy has worked at Mayo Clinic since 2003. Outside of work, Andy can be found running, hiking, snapping photos, and most importantly, spending time with his family.