Leveraging Genetic Counselors: The Role of Genetic Counselors in Test Utilization Management


Mayo Medical Laboratories' Genetic Testing Forum, Leveraging Genetic Counselors: The Role of Genetic Counselors in Test Utilization Management. This forum was be held July 14, 2015.

The complexity of genetic testing makes it particularly prone to errors that have the potential to negatively impact patient care and safety, including order errors and unnecessary testing. Utilization Management (UM) efforts to manage expensive genetic tests continue to grow among health care systems. During this forum, we will discuss how laboratory genetic counselors are increasingly involved in supporting appropriate test utilization through case review to minimize errors, reduce unnecessary testing, and to decrease financial liability for patients and laboratories.


  • Review areas of potential errors and waste with genetic testing
  • Identify core skills of genetic counselors and how they can be applied to genetic test utilization
  • Describe strategies to flag genetic test orders for review and to improve the value of genetic testing


Lindsay Zetzsche, M.S., CGC

Lindsay Zetzsche, M.S., CGC
Genetic Counselor, Division of Laboratory Genetics
Mayo Clinic, Rochester, Minnesota

Lindsay Zetzsche is a laboratory genetic counselor in the Mayo Clinic Biochemical Genetics Laboratory, and she is involved in utilization management of sendout genetic tests from Mayo Clinic--Rochester.

Jessie Conta, M.S., LCGC
Genetic Counselor, Laboratory Medicine
Seattle Children’s Hospital, Seattle, Washington

Jessie Conta is a laboratory genetic counselor involved in test utilization management at Seattle Children’s Hospital and is a founding member of Pediatric Laboratory Utilization Guidance Services (PLUGS).


The genetics forums are applicable to geneticists and physicians, genetic counselors, laboratory directors and staff, nurses, and scientists.

The Genetic Testing Forum series is presented as an interactive audio and Web conference. Participants will receive an e-mail prior to each program which will contain a link to download the instructions for viewing the program. This link will also include the presentation handout. The presentation may also be viewed via Level 3 Communications Live Meeting technology. Level 3 Communications requires Internet Explorer 5.0 or higher.

There is no registration fee to participate. Note: Registration is no longer available.


Kelley Schreiber

Kelley Schreiber is a Marketing Channel Manager at Mayo Medical Laboratories. She is the principle editor and writer of Insights and leads social media and direct marketing strategy. Kelley has worked at Mayo Clinic since 2013. Outside of work, you can find Kelley running, traveling, playing with her new kitten, and exploring new foods.