Mayo Medical Laboratories’ Utilization Management Conference Shares Successes in Improving How Physicians Utilize Laboratory Tests

Mayo Medical Laboratories and Mayo Clinic recently held a one-day conference on laboratory test utilization in Denver, Colo., as part of its 27th Annual Conference on Laboratory Outreach. Pathologists and laboratory professionals from across the country heard from many of the leading voices in utilization management, health care reform, and managing the Second Curve.

Mike Rock, M.D., delivers the opening presentation, "Challenges to Remaining Relevant in the Dynamic, Rapidly Evolving Heath Care Environment."
Mike Rock, M.D., delivers the opening presentation, "Challenges to Remaining Relevant in the Dynamic, Rapidly Evolving Heath Care Environment."

The keynote speaker was Michael Rock, M.D., Chief Medical Officer at Mayo Clinic Hospitals/Mayo Foundation and an at-large member of the Board of Trustees of the American Hospital Association (AHA) and its Executive Committee. According to a review of the conference in the Dark Daily, Dr. Rock provided attendees with a razor-sharp analysis of key trends in health care, and identified essential steps that innovative hospitals and health systems are taking to reshape their organization in order to provide the range of clinical services needed to support integrated health care and personalized medicine.

Leslie Donato, Ph.D., discusses the nuances of "Inpatient Laboratory Test Utilization."
Leslie Donato, Ph.D., discusses the nuances of "Inpatient Laboratory Test Utilization."

Along with Dr. Rock, Leslie Donato, Ph.D., Co-Director Cardiovascular Laboratory Medicine and Co-Director Hospital Clinical Laboratory and Point of Care at Mayo Clinic, presented on utilization management efforts of her institution. Dr. Donator described one project that was designed to reduce unnecessary repetitive laboratory test orders.

Dr. Pearson discussed practical approaches community laboratories can take to seize the utilization management momentum.
Dr. Pearson discussed practical approaches community laboratories can take to seize the utilization management momentum.

Pathologist Jeffery Pearson, M.D., System Medical Director, Laboratories and Pathology at Bronson Methodist Hospital, in Kalamazoo, Michigan, gave another example of effective utilization management during the conference. To address the unnecessary testing that happens because physicians have the habit of ordering tests daily on hospital inpatients, Dr. Pearson and his team looked at daily test orders and worked to achieve a 48 percent decrease in unnecessary test orders.

Dr. Procop shares the perspective from Cleveland Clinic and its test utilization journey.
Dr. Procop shares the perspective from Cleveland Clinic and its test utilization journey.

In addition to key trends in health care and utilization management efforts in testing, Gary Procop, M.D., Medical Director, Enterprise Test Utilization at the Cleveland Clinic, emphasized the need to engage physicians in utilization activities. Since the launch of its utilization management program in 2011, Cleveland Clinic's lab team has recognized $2.7 million in cost savings from improved utilization of laboratory tests.

Read the full conference recap for details and examples from each presentation. For access to all of the conference presentations and happenings, read Mayo Medical Laboratories live blog.

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Kelley Schreiber

Kelley Schreiber is a Marketing Channel Manager at Mayo Medical Laboratories. She is the principle editor and writer of Insights and leads social media and direct marketing strategy. Kelley has worked at Mayo Clinic since 2013. Outside of work, you can find Kelley running, traveling, playing with her new kitten, and exploring new foods.