PathWays Case Study: March 8

As the laboratory manager, you are responsible for your laboratory's daily operation and this position can make you feel as if the problems of the entire lab are yours to bear. It’s Monday morning and your to-do list is 12 items deep. You have already fielded three questions, which have interrupted your dedicated work time. You are about to lead a very important meeting and are anxiously preparing to get on your way because it starts in 10 minutes. Just as you start for the door, your lead technologist comes in to ask, “Have you got a minute?”

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Deb Hagen-Moe
Education Program Coordinator
Mayo Clinic
Instructor in Laboratory Medicine and Pathology
Mayo Clinic College of Medicine

apriljosselyn

April Josselyn

April Josselyn is a Marketing Associate at Mayo Medical Laboratories. She is the editor of Mayo Clinic PathWays and supports corporate communications strategies and internal communications. She has worked at Mayo Clinic since 2012. Outside of work, April enjoys the outdoors and being "hockey mom" for her two sports-crazed boys.