Train Faster, Increase Proficiency: The Job Instruction Method for Training Employees to Manufacture Hematopoietic Progenitor Cell Products

April 18, 2016


This presentation gives a brief introduction to the Job Instruction training method; describes how the Job Instruction method was applied to the complex, nonlinear process of manufacturing hematopoietic progenitor cell products; and includes data showing decreased hours spent training in the Human Cellular Therapy Laboratory.

Video Length: 6 mins


Upon completion of this activity, participants should be able to:

  • Describe the history of Training within Industry (TWI) and Job Instruction (JI) training.
  • Design JI for a complex process using hematopoietic progenitor cell product training as an example.
  • Identify the expected impact on the training experience and time to train following implementation of JI training.

Intended Audience

This series is intended for laboratory administrators and managers, quality assurance and control staff, supervisors, and other laboratory personnel dedicated to continuous process improvement.


Photo of Christel Skaer
Christel Skaer
Education Specialist II
Human Cellular Therapy Laboratory
Department of Laboratory Medicine and Pathology
Mayo Clinic
Rochester, Minnesota

All future Case Studies in Process Improvement topics will be housed within our Hot Topics program moving forward.


MML Education

This post was developed by our Education and Technical Publications Team.