The Life of a Specimen Received by Mayo Medical Laboratories

Expires November 29, 2019

Presentation

 
Video Length: 1:00:31

Overview

This presentation will provide the audience with a high-level understanding of the various steps of the pre-analytic processes of Mayo Medical Laboratories that lead to the timely handling of incoming specimen volumes. The speakers will discuss the initial steps involved from receiving, accessioning, performing aliquots and pour-offs, sort granularity, specific delivery requirements, post-analytics, and test add-ons. The discussion will review process improvements across the operation, along with the numerous automations systems that are being used within MML operations.
 

Learning Objectives

Upon completion of this activity, participants should be able to:

  • Describe the necessity to never look past the smallest step in your process to consider an improvement opportunity.
  • Motivate your staff at all levels to bring forth new ideas and suggestions, in order to eliminate the fear factor that often accompanies change.
  • Discuss how every “touch” matters. Non-value touches cost you time, FTEs, and they conflict with your operational goals to provide the best service to your patients.
  • Recognize operational areas that are standing still, being passed by, and offer opportunities for improvement.

 

Intended Audience

This series is appropriate for phlebotomists, phlebotomy managers, phlebotomy educators, and other patient care staff involved in specimen collection.

Presenters

Photo of Jeffrey WillsJeffrey Wills
Operations Coordinator
Internal Operations, Mayo Medical Laboratories
Department of Laboratory Medicine and Pathology
Mayo Clinic, Rochester, Minnesota

 
 
Jeff Wills is the Operations Coordinator in Internal Operations for Mayo Medical Laboratories (MML). He joined Mayo Clinic as a supervisor within the Materials Management/Finance Division. He moved into various roles within Materials Management over 14 years with his final position as section head for Distribution and Warehouse Management. Jeff joined the operations team within the Department of Laboratory Medicine and Pathology in 2000. He has managed many different work units within MML Operations for the past 17 years, and he is currently responsible for the Internal Operations work unit. Jeff has been a past presenter at American Association of Clinical Chemistry events. He attended the University of La Crosse for business administration.


Photo of Matthew HanleyMatthew Hanley
Operations Manager
Internal Operations, Mayo Medical Laboratories
Department of Laboratory Medicine and Pathology
Mayo Clinic, Rochester, Minnesota

 
 
Matt is an Operations Manager within Mayo Medical Laboratories, overseeing multiple areas. He originally joined Mayo Clinic and the Department of Laboratory Medicine and Pathology as a clinical laboratory technologist and has since held roles as a development technologist, supervisor, and project manager. He joined MML in 2017 and is responsible for oversight of Client Support, Operations Systems Support, Referrals, Specimen Distribution, and Technologist Resource Support. Matt earned his bachelor of science degree in chemistry and a masters of health care administration from the University of Minnesota—Twin Cities.
 

Credit

The following types of credit are offered for this event:

ASCLS P.A.C.E.®
State of California
State of Florida

To obtain credit:

  1. Watch the video.
  2. Complete the post-test and evaluation that launches immediately following the video.
  3. Generate and print your certificate(s).

Note: Participants requesting P.A.C.E. credit, in compliance with ASCLS P.A.C.E. ® program requirements, must attain a score of 70% or higher on the posttest to obtain a certificate.

Mayo Medical Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E. ® program. This program has been approved for a maximum of 1.0 P.A.C.E® contact hour. Level of instruction for this program is intermediate. In compliance with ASCLS P.A.C.E.® program requirements, participants must attain a score of 70% or higher on the posttest to obtain a certificate.

State of California

Mayo Medical Laboratories is approved as a Continuing Education Accrediting Agency for Clinical Laboratory Sciences for State of California. The level of instruction for this program is intermediate. This program has been approved for 1.0 contact hour.

State of Florida 

Mayo Medical Laboratories is approved as a Continuing Education Accrediting Agency for the clinical laboratory sciences for the State of Florida. Florida Board of Clinical Laboratory Personnel has designated this program for Supervision/Administration, Quality Control/Quality Assurance, and Safety credit. The level of instruction for this program is intermediate. This program has been approved for 1.0 contact hour.
 

Mayo Medical Laboratories is not an applicable manufacturer or applicable group purchasing organization (GPO). (GPOs, per the Centers for Medicare & Medicaid Services, and this program do not trigger any reporting requirements pursuant to Open Payments [Sunshine Act] legislation.)

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MML Education

This post was developed by our Education and Technical Publications Team.

Responses

Is this a webinar or in person?

Hi!
This webinar sounds really interesting and I would like to take part.
However, I am in Singapore and what date and time will this be aired in our time zone? Beijing timezone.

Hi Tara, this is a webinar. You can register to attend on the page. Thank you.

Hi Carol, for you, the webinar would be at 12:00 a.m. on November 30. Thank you for your interest.

Comments are closed.